Consumer Code for Home Builders
The Consumer Code comes into force on the 1st April 2010. It sets mandatory requirements that all Home Builders must meet in their marketing and selling of Homes and their after-sales customer service.
The purpose of the Code is to ensure that Home Buyers:
- are treated fairly;
- know what service levels to expect;
- are given reliable information upon which to make their decisions;
- know how to access speedy. low-cost dispute resolution arrangements if they are dissatisfied.
For further information, see the attached document or visit the Consumer Code website:
