The Buying Process

Our step-by-step guide to buying your new Tulloch home

At Tulloch Homes, we like to keep everything simple – it means you’ll always know exactly what’s happening and when.

We believe truly professional care and attention can make a big difference, especially when it comes to buying your dream home. So our sales consultants will be there for you at every step along the way, right up to the moment you receive the keys to your new home and beyond. You’ll find an outline of our buying process below:

STEP 1 - FIND A DEVELOPMENT

First, find the Tulloch Homes development that’s right for you with our easy-to-use search tool, and then visit a sales and marketing suite to speak to a sales consultant.


STEP 2 - SELECT A HOUSE TYPE

Select the house type you prefer at the appropriate price level and choose an available position on the development.


STEP 3 - DISCUSS YOUR FINANCIAL REQUIREMENTS

Discuss your financial requirements with a financial adviser or other third parties like your bank or building society.


STEP 4 - RESERVATION / FEE PROCESS

Contact or visit your sales consultant to officially reserve your perfect new home and pay the reservation fee, which may vary depending on the development. You will also receive a reservation pack with details of our Homebuyers Pledge, Consumer Code and Health & Safety procedures.


STEP 5 - SEND MISSIVES OF SALE

We will then send the missives of sale to you for your perusal and action. You need to seek the advice of your solicitor, and thereafter sign and return the missives of sale to us within 14 days.


STEP 6 - MISSIVES TO BE CONCLUDED WITH SOLICITOR

The missives of sale will be concluded between the respective solicitors.


STEP 7 - DISCUSS FITTINGS, WHERE APPLICABLE, WITH SALES CONSULTANT

One of our sales consultants will then contact you, to discuss the selection of your kitchen units and worktops and your bathroom tiling and vanity choices, if appropriate.

STEP 8 - REGULAR LIAISON TO MONITOR PROGRESS OF YOUR NEW HOME

We will liaise with you regularly as part of our customer service to update you on the progress on your new home.


STEP 9 - INVITE FOR PRE-HANDOVER INSPECTION

Once your new home has been completed, we will invite you for a pre-handover inspection. This pre-handover meeting gives you the opportunity to take a closer look at your property. You’ll be able to check appliances and ensure that the high quality of finish is just what you’d expect from a Tulloch Home.

We always strive to get everything right first time, but if you do find any small items needing attention at this stage, we will endeavour to rectify them prior to entry. Every new Tulloch home comes with NHBC Buildmark cover, and we rigidly adhere to the NHBC guidelines in terms of exactly what constitutes an acceptable snagging item.


STEP 10 - THE HANDOVER CEREMONY

You are then required to settle the full payment via your solicitor, after which we will conduct the hand-over ceremony and present you with the keys to your new home. At the Handover Ceremony, you will be able to check that the pre-handover snagging list has been completed to your satisfaction. Meter readings will be taken, and you will receive your manuals containing details of how to look after your new home, as well as guarantees and emergency numbers.

Then the moment arrives, and your keys are handed over to you as the proud new owner of a Tulloch Home. Congratulations!


STEP 11 - CUSTOMER SERVICE AND AFTER-CARE

You’ll find the quality of our service just as high as the quality of our homes. When you buy a new property from Tulloch Homes, you’ll be getting more than just bricks and mortar. With our unique Homebuyers’ Pledge, after-sales service and NHBC warranties, you’ll quickly discover that every Tulloch home comes with a commitment to service that is second to none.


If you have any questions, please call our sales team on 01463 229300 or email customercare@tulloch-homes.com.

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